Tag: customer support
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Back on Board
Yesterday, I hit the slopes again, and it was a bit scary after my fall on Tuesday. I know. I’m a wuss. People take much harder hits and get back up, but this one got me a bit. I felt like a beginner boarder again. As far as the season goes, I feel I was…
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Job Perks
Aka. The stories a computer tells. There are many things I love about my job, and two of them are:
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Thankful for Flex Days
Day 8/30 – It’s 3:23pm on Wednesday afternoon as I sit down to write this. I’ve been cleaning house for over half an hour, and got a notification that the audio book I was listening to while cleaning has a broken connection. So now I deleted the bad file and am downloading the good one…
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Customer Support Users who Leave Feedback
Day 6/30 – Today I’m thankful for people who not only use customer support, but also leave feedback. I work at Automattic, Inc., the company behind WordPress.com, and I mostly work on helping people with the mobile app. It’s completely awesome working together with people who use our product, and I especially appreciate it when people…
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Fortune Cookie
It’s impossible to be perfect. And this fortune cookie note I got reminded me that it’s okay. How reassuring is that message? My immediate reaction was “Hey, this is how I want to be for others” in my role as a Happiness Engineer. Then I remembered that since it was my fortune cookie, this was about me.…
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Customer Service and Life Tips
Those of you in my arena know there is no other way of saying this. I have the best job in the world. For me. I have the honor of providing tech support to WordPress users around the world. And I have an amazing company behind me (Automattic) that understands that the way to provide…